Your Data Security is Our Priority
Privacy Policy
You can find detailed information on how your personal data is collected, protected, and processed in this document. Transparency is our core principle.
Effective Date: January 01, 2026
Corporation: North Bridge Civic Federation (NCF)
Jurisdiction: Federal Corporation – Ontario, Canada
Website: northbridgecivic.org
Introduction
North Bridge Civic Federation (“NCF,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of its members, partners, volunteers, and website users
As a federally incorporated not-for-profit corporation, NCF complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy standards.
This Privacy Policy explains how we collect, use, disclose, safeguard, and retain personal information.
Accountability
NCF’s Board of Directors retains ultimate responsibility for ensuring compliance with privacy obligations under PIPEDA.
The Board may designate a Privacy Officer to oversee day-to-day compliance, respond to inquiries, and manage access requests.
Contact information for privacy matters is provided at the end of this policy.
What Is Personal Information?
“Personal Information” means information about an identifiable individual, including but not limited to:
Name
Email address
Phone number
Mailing address
IP address (where identifiable)
Login credentials
Event registration information
Volunteer application details
Personal Information does not include aggregated or anonymized data that cannot identify an individual.
Information We Collect
Website Visitors (Public Area)
We may collect:
Contact information submitted through forms
Email addresses for newsletters
Technical information (browser type, IP address, cookies)
Member Portal Users
For authorized representatives of member organizations, we may collect:
Organizational affiliation
Login credentials
Governance participation records
Communication history
Event Registrations
For event participation:
Name and contact information
Dietary or accessibility needs (if voluntarily provided)
Attendance confirmation details
NCF collects only the information reasonably necessary for identified purposes.
Purpose of Collection
NCF collects Personal Information for the following purposes:
Administering membership and governance communications
Managing event registrations and volunteer coordination
Communicating organizational updates
Maintaining website security
Fulfilling contractual or administrative obligations
NCF does not collect Personal Information for commercial resale or marketing unrelated to its mission.
Consent
NCF obtains consent in accordance with PIPEDA principles.
Consent may be:
Express (e.g., completing a form, registering for an event)
Implied (e.g., providing contact information in a governance context
Individuals may withdraw consent at any time, subject to legal or contractual limitations.
Withdrawal requests may impact access to member-restricted services.
Disclosure of Information
NCF does not sell or rent Personal Information.
Information may be disclosed:
To service providers (e.g., website hosting, event platforms) under confidentiality agreements
Where required by law or court order
To protect the legal rights of NCF
All third-party service providers must maintain safeguards consistent with Canadian privacy standards.
Data Security Safeguards
NCF implements appropriate physical, administrative, and technical safeguards, including:
Password-protected member login systems
Limited access to governance documents
Secure hosting environments
Role-based access controls
While NCF takes reasonable precautions, no online transmission is fully secure.
Data Retention
Personal Information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Governance records may be retained longer where required under the Canada Not-for-profit Corporations Act or applicable record-keeping obligations.
Access and Correction Rights
Under PIPEDA, individuals have the right to:
Request access to their Personal Information
Request correction of inaccurate information
Inquire about how their information is used
Requests must be submitted in writing to the Privacy Officer.
NCF will respond within the timeframe required by PIPEDA.
Cookies and Website Analytics
NCF may use cookies or similar technologies to:
Improve user experience
Analyze website traffic
Maintain session security for member logins
Users may disable cookies through browser settings; however, certain website features may not function properly.
Cross-Border Data Transfers
Where third-party service providers store data outside Canada, Personal Information may be subject to foreign laws.
NCF takes reasonable steps to ensure appropriate safeguards are in place.
Children’s Privacy
NCF does not knowingly collect Personal Information from minors without appropriate parental or guardian consent where required by law.
Amendments
NCF may update this Privacy Policy to reflect changes in legal requirements or organizational practices.
Revised versions will be posted with an updated effective date.
Complaints and Inquiries
Individuals may direct privacy concerns to:
General Secretary
North Bridge Civic Federation (NCF)
9575 Keele Street
Maple, Ontario
L6A 1M1
northbridgecivic.org
If concerns are not resolved, individuals may file a complaint with the Office of the Privacy Commissioner of Canada.